Hi, I’m Crystal

Product Designer

in

SF Bay Area

8 years of experience in UX and visual design. Lead the end-to-end design from ideation to execution for enterprise products and consumer-facing mobile apps. Good at system-level thinking and solving complex problems at scale.

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2023 - 2024

Transform LinkedIn Sales Navigator with AI

Product Vision
AI
Enterprise UX

Transformed LinkedIn Sales Navigator by integrating AI to automate key tasks, enabling sales professionals to be more effective (doing the right things) and more efficient (doing things right) which shape the future vision of the product.

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2023

Identify gaps and opportunities for LinkedIn Sales Solution

User Journey Analysis
Design thinking
Enterprise UX

Conducted in-depth analysis of the end-to-end seller workflow to identify gaps and opportunities within LinkedIn Sales Navigator. Leveraged these insights to define key improvements, shaping opportunities that align with and contribute to the overall product strategy.

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2021

Demystify Prisma SD-WAN Site Issues

Data Visualization
Enterprise UX
Dashboard

Help Network Operation Engineers monitor and troubleshoot site problems efficiently with a simple workflow and metrics that matter.

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2021

Reimagine Network Product Information Architecture

Information Achitecture
User Workflow
System Thinking

Took initiative and transformed the Information Architecture of an Enterprise SD-WAN Network Product, which significantly improves the entire product content taxonomy, discoverability, and usability and drives the product vision.

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2020

Track deduction and get taxes done easier

Mobile app
Deduction tracking
Productivity

UX and visual design for self-employed and small business owners to track business expenses and mileage deduction more efficiently.

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2019

Redesign Email Protection Search Experience

Search
Redesign
Enterprise Product

Redesigned a key feature of an enterprise product that provides Email Administrators with a robust, scalable, and accurate search experience to troubleshoot email security problems.

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